RETURNS: Every shirt is made to order just for you (like, literally printed after you click buy), so checking the SIZE CHART before ordering is kind of a big deal. Please do that part, future you will be grateful.
Every order is covered by our 30-day Happiness Guarantee. If your tracking never shows delivered, reach out once the estimated delivery window has passed and we will go after the carrier ourselves. If your shirt arrives flawed, or it is just not what you were hoping for, tell us and we will make it right with a replacement or a refund.
PACKAGES MARKED DELIVERED: Once tracking shows your package as delivered, it is out of our hands and we have no control over it. If your tracking says delivered but you cannot find your package, please contact your local post office or USPS directly. You can file a missing mail search at usps.com. USPS sometimes marks packages delivered a day or two early, so check around your home and with your neighbors first.
No hoops, no forms, no proving your case to a robot. We are dog people. If something is wrong, we fix it!
HAVE QUESTIONS? NEED ASSISTANCE? Drop us an email: patty@imzekesquad.com
